Welcome to Mayra Facility Management Service Company! We value your trust and aim to provide you with a seamless shopping experience. Please read our shipping policy carefully to understand how we handle orders, deliveries, and shipping charges.
1. Shipping Destinations
We currently ship across India. If you require international shipping.
2. Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
During peak seasons or sales, processing times may be slightly extended.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-4 business days (Additional charges apply).
Delivery times may vary based on your location, courier service availability, and any unforeseen circumstances like weather conditions or operational delays.
4. Order Tracking
Once your order is shipped, we will send you a tracking number via email or SMS. You can track your order through our website or the courier partner’s website.
5. Undelivered Packages
If an order is undelivered due to incorrect address details or recipient unavailability, the package will be returned to us. Reshipping charges will be applicable for re-delivery.
6. Lost or Damaged Shipments
If your package arrives damaged, please provide images of the damage and contact us immediately for assistance.
7. International Shipping (If Applicable)
For international orders, shipping rates, customs duties, and taxes will be calculated at checkout. The customer is responsible for any import duties or additional charges imposed by the destination country.
We appreciate your trust in Mayra Facility Management Service Company and look forward to serving you!